SOLV® Privacy
Policy
This Privacy Policy discloses the
general privacy practices for SOLV® Limited on the FLOWSOLV® website, www.flowsolv.com.
SOLV® is committed to respecting your
privacy rights when visiting any SOLV® website,
such as this one. To protect your Personal Information, SOLV® has created the
guidelines outlined below. Understanding that Internet technologies are rapidly
evolving, any changes to this policy will be promptly posted on this page.
Information Collected
While visiting the FLOWSOLV® website (referred
to as the “Site”), we may ask you to register and/or provide information that
personally identifies you (“Personal Information”) for purposes of interacting
with the Site. Such Personal Information may include, but is not limited to,
your name, phone number, street address, and e-mail address. On any page that
collects Personal Information, we will specifically describe what information
is required from you. The information may be required to provide you with a product
or service, register you for an event or training, enter you in a promotion you
have requested, or respond to your inquiry or comment.
Use of Cookies
A cookie is a small data text file
that a website sends to your browser,
which is stored on your system. The Site can only access the information from a
cookie sent by the Site. We cannot access cookies sent by other websites or the information contained therein.
Additionally, we cannot learn your e-mail address or any other information
about you through the use of a cookie. The only way we would learn such
information is if you specifically and voluntarily submit that information to
us, for example, through a registration system, or by entering a sweepstakes or
promotion.
We could use an advertising server developed by a
third party to display ads on the Site. Some of these ads may contain cookies
that are sent by third parties (e.g. advertising agencies or advertising
clients). We do not have access to these cookies or any information that they
contain. We encourage you to contact the advertiser or its privacy policy for
more information on these cookies. Links from other Web sites that appear on
the Site may also send cookies; but we do not control such activities.
SOLV® uses cookies to track usage of the Site and
further personalize your experience when you are visiting the Site. By tracking
usage, we can best determine what features of the Site best serve the users.
Overall, the use of cookies helps to give you a
more personalized experience at the Site. The information is used to keep our
Site fresh and relevant to you the user. Cookies also identify you to our
server, allowing you to avoid retyping your e-mail address and password each
time you access the Site. You may decline to accept cookies sent by the Site by
selecting an option on your browser to reject cookies. However, portions of the
Site which require registration will not be accessible to you. In such cases,
we ask that you register and provide us with basic information on our
registration page, or sign in if previously registered. Cookies enable our
server to know that you are a registered user, and will eliminate the need for
you to log in each time you access our Site.
IP Addresses
SOLV® logs IP addresses, or the
location of your computer on the Internet, for systems administration and troubleshooting
purposes and to determine site usage. Your IP address does not contain personal
information about you.
Use of Personal Information
We believe in protecting your
privacy, and will not share Personal Information with third parties outside of SOLV®,
except as described in this Privacy Policy. We believe we can enhance your
experience on our Site with the information you share with us. We use Personal
Information about you to improve our advertising and marketing efforts, to
statistically analyse Site usage, to improve our content and product offerings
and to personalize the Site’s content, layout, and services. We may also use
your Personal Information, such as your e-mail address or mailing address, to
contact you regarding products and/or services that may be of interest to you,
to respond to an inquiry from you regarding the information that we have
collected, or respond to your comments and suggestions.
SOLV® may match specific and/or
aggregated Personal Information with third party data to provide you with
product and content offerings that interest you and improve our advertising and
marketing efforts. SOLV® also may disclose aggregated user statistics in order
to describe our services to potential advertisers, partners, other third
parties, our affiliate companies, and for other lawful purposes.
As part of your experience on our
Site, you may receive communications from us related to products and services
that might interest you. While we believe these services will enhance your
experience at our Site, you will at all times be able to opt out from receiving
these communications, either by specifically opting out of these services or by
deleting your profile from our database. Please refer to “Opting-Out” for
further reference.
We have today, and will in the future
have, arrangements with third party service providers, such as credit card
processors, shipping companies and fulfilment services. When you sign up for a
service we offer on the Site, we may be required to share Personal Information
with that service provider in order to provide the service. These third party providers are required to comply
with this policy and protect your information in the same way we do. They are
not permitted to retain or use Personal Information for any purpose unrelated
to providing the service.
SOLV® may also offer other services
as a part of our Site. If you choose to use these optional services or
opportunities, we may provide some of your Personal Information to these
parties. We will not do so without telling you in advance, and you can avoid
having us make such disclosures by choosing not to use these services or
features of the Site. Some of these third parties may also collect their own
Personal Information in connection with providing the service. We encourage you
to check the applicable privacy policy for that portion of the Site prior to
disclosing Personal Information. Please refer to “Party Collecting the
Information” for further reference.
We may provide Personal Information
to our affiliated companies in order to improve our marketing and advertising
efforts and your experience with our Site. Although this Privacy Policy
generally applies only to SOLV®, and not to activities or information collected
by our offline partners, in the event we share Personal Information you provide
us on the Site, we will require that our affiliated companies comply with this
policy with respect to that information and protect your information in the
same way we do.
We reserve the right to disclose
Personal Information when needed to comply with the law or a legal process,
cooperate with investigations of purported unlawful activities, to identify
persons violating the law, or in connection with the sale of part or all of SOLV®’s
or its affiliate’s stock or assets.
Party Collecting the Information
This Privacy Policy only addresses
the use and dissemination of information that we collect from you. To the
extent that you disclose any information to other parties, whether through, for
example, blogs, bulletin boards, and the like, through third party services or
promotions offered on or through the Site or through other websites throughout the Internet, different
policies may apply and SOLV® shall not be responsible for the use or
dissemination of such information.
The Site may offer forums, message boards,
or chat rooms as one of the services on the Site. If you disclose personal
information in one of these forums, this information can be viewed, collected,
and used by others. SOLV® is not responsible for the use of information you
disclose in these forums. We encourage you to consult the Forum Rules regarding
the policies and procedures that apply to that portion of the Site.
Our Sites may operate as part of a
larger group of sites, and may carry co-branded pages. In addition, other sites
may use the Site’s or SOLV®’s name. Since SOLV® does not control the privacy
policies of third parties, you are subject to the privacy customs and policies,
if any, of such third parties, and SOLV® shall not be responsible for the use
or dissemination of your private information by such parties. Therefore, we
encourage you to ask questions and review those parties’ privacy policies
before you disclose your Personal Information to others.
Links to Other Materials
Third party sites linked to and from
the Site are not necessarily under the control of SOLV®. SOLV® shall have no
responsibilities or liabilities whatsoever for the content or privacy practices
of any such linked site or any link or linking program at any time. SOLV® does
not necessarily endorse companies (or related products or services) to or from
which the Site is linked. If you decide to access any of the third-party sites linked to the Site, you do so
entirely at your own risk.
Children’s Privacy
SOLV® cares about the safety of
children and their use of the Internet. Therefore, in accordance with the
Children’s Online Privacy Protection Act of 1998, we will never knowingly
request or solicit personally identifiable information from anyone under the
age of 13 without verifiable parental consent. In the event that we receive
actual knowledge that we have collected such personal information without the
requisite and verifiable parental consent, we will delete that information from
our database as quickly as is practicable.
Opting-Out
We respect your privacy and ability
to choose whether to share information with us and any third party. You may
choose to “opt-out” of sharing Personal Information in several ways. When
choosing to use certain features or services on the Site, you can choose
whether to share optional Personal Information in connection with the feature
or service. If you receive communications from us that you prefer not to
receive, you may opt-out from receiving
these communications, by modifying the contact options in your registration
profile.
You may “opt-out” altogether from
providing Personal Information to us by not registering on the Site and thereby
not providing Personal Information. You may also choose at a later date to have
your name removed from our database by clicking on the Opt-Out/Unsubscribe link
contained within Email communications or by sending an email to SOLV® using the
online contact form.
Certain portions of the Site and certain
services provided on the Site, however, do require registration in order to
access or use these areas and services. If you choose not to register or
provide certain information, these areas will not be accessible to you.
Security
SOLV® maintains above industry
standard safeguards to ensure the security, integrity, and privacy of the
Personal Information that you provide to SOLV®.
Contacting Us
If you have any questions or comments
about our Privacy Policy, please e-mail us using the online contact form.
Effective Date and Changes This Privacy Policy is effective as of 1 May 2017. SOLV®
reserves the right to modify the terms of this policy at any time and in our
sole discretion, by posting a change notice to this page. Your continued use of
the Site following our posting of a change notice will constitute binding
acceptance of those changes.